Karta AI

Agentic voice AI that resolves complex inbound customer calls for banks, lenders and insurers

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About

Karta AI is a Bengaluru company that builds AI agents for customer conversations across voice, chat, WhatsApp and web, with a focus on complex inbound calls for banking, financial services and insurance. Its agents handle multi-intent queries such as loan disbursal status, account statements and foreclosure statements by pulling information and running workflows across enterprise systems, using a predictive context engine built on past interactions, and route high-risk cases to humans. Founded in 2024 by former Razorpay executives Vijaypal Singh and Abhishek Kushwaha, it says it handles about 2 million conversations a month in more than 25 languages. In October 2026 it raised a 3 million dollar seed round led by PeerCapital and Cedar Hill Capital.

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Products

  • Karta Inbound Voice AI — Voice agents that resolve complex L2 and L3 inbound customer cases end to end · Saas

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