AI-native help desk for software teams, with agents that answer, investigate and open fixes
Gleap is an AI-native customer support platform for software teams, based in Schwarzach, Austria. It connects support, customer feedback and coding agents: Kai Support answers customers, Kai Resolve investigates technical tickets, Kai PM recommends priorities and Kai Code opens pull requests for the team to review. The platform also includes a shared inbox, live chat, in-app bug reporting, session replay, knowledge base, public roadmap, release notes and surveys.
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