AI-powered multifamily leasing assistant that handles leads, scheduling, rent collection, and the full resident lifecycle.
Zuma (product name Kelsey) is an AI platform for multifamily property management that integrates with existing PMS and CRM systems to handle the full resident lifecycle. Kelsey, the customizable AI receptionist, manages all property calls, schedules tours, sends payment reminders, follows up with late residents across multiple channels, and handles the move-out process from initial notices through security deposit return tracking. The platform combines AI with a human hybrid model for 24/7 lead-to-lease conversion with no handoffs, using a brand voice customized to sound like a member of the property team. Zuma is a product of Zuma.