Medicare-covered patient advocacy service that matches patients with a dedicated healthcare advocate for care navigation, benefits, and support.
Understood Care matches Medicare patients with a single permanent dedicated advocate — reachable by phone, text, or email — who handles care coordination, Medicare claims, transportation, prescription management, housing resources, and more. AI tools help advocates surface up-to-date programs and benefits by state. The service follows a 7-day/30-day communication cadence, is available virtually across all 50 US states, and is covered by Medicare Part B and many Medicare Advantage plans with no hidden costs. Understood Care is a product of Understood Care.
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