AI agents that handle patient access end to end—from insurance verification and prior authorizations to call handling—inside existing clinic systems.
Shasta Health deploys AI agents that manage patient access tasks within existing EMR, scheduling, records, and billing systems without requiring a rip-and-replace approach. Agents handle inbound conversations, conduct insurance eligibility checks by querying payers directly when portal data is missing, assemble prior authorization documentation, submit to payers, and follow up until approvals are recorded. The platform is HIPAA-compliant with PHI encryption in transit and at rest, a BAA executed for every customer, and a reviewable log of every action taken. Shasta Health is a product of Shasta Health.