AI-native loan servicing platform for consumer lenders that automates collections, audits, and servicing workflows with built-in regulatory compliance.
Salient is an AI-native loan servicing platform for US consumer lenders, offering named AI agents: Taylor handles inbound and outbound collections with native FDCPA, TCPA, and CFPB compliance; Marshall runs automated compliance audits; Flyn automates GAP insurance claims; Alex handles payment disputes; and Melanie manages chargeoffs. Each agent runs entire workflows end to end—gathering data, checking rules, updating systems, and producing documentation—without requiring human review on every interaction. The platform maintains borrower-level memory across promises to pay, hardship conversations, and escalation history. It is backed by Andreessen Horowitz and Matrix with $75M raised. Salient is a product of Salient.