AI voice and messaging agents for hotels that handle calls, dining orders, and reservations in any language 24/7 with human escalation support.
Riviera provides AI voice and messaging agents for hospitality properties that answer every guest call and message instantly in any language, handle front-desk inquiries, dining orders, and reservations, and transfer to human staff with the full conversation context when needed. Agents are configured using a visual drag-and-drop workflow builder with uploaded hotel policies, menus, and FAQs. The platform works across calls, texts, email, and chat from one dashboard with live call monitoring and automatic conversation analytics. Pricing includes a 14-day free trial with no credit card required. Riviera is a product of Riviera.