WCAG 2.1 AA accessible live chat and AI agent platform that drives leads, supports customers, and boosts sales on websites.
Olark provides an accessible live chat widget for websites, combining human support agents with an AI-powered agent for handling simpler tasks. The platform is third-party tested and certified to comply with WCAG 2.1 AA accessibility standards for both the chat widget and agent interface. It integrates with existing tools via a flexible API and 100+ plugins. Olark is used by businesses, nonprofits, and higher education institutions for customer engagement, lead capture, and sales. Olark is a product of Olark.