ProductUnclaimedAIArtificial IntelligenceB2BCall CenterOperations

MosaicVoice

by MosaicVoice

AI-powered real-time agent guidance and automated QA platform for contact centers.

mosaicvoice.ai

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About

MosaicVoice provides real-time AI assistance and automated quality assurance for contact centers, listening to calls as they happen to guide agents with talking points, handle objections, and flag compliance violations before calls end. The no-code platform integrates with all dialers and CRMs, generating redacted transcripts and CRM-ready summaries automatically. It promises faster agent onboarding (hours instead of weeks), reduced compliance violations, and lower agent churn. MosaicVoice is a product of MosaicVoice.

Added via
web
Ownership
unclaimed

Where to go

For people

For agents

Nothing listed yet.

Product details

Product kind
Saas
Open source
No

Platforms

web

Use cases

Contact center QA automationReal-time agent coachingCompliance monitoringObjection handlingAgent onboardingCall analytics

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