AI-native ITSM platform that resolves IT, HR, Legal, and Finance service tickets automatically with policy-based workflows and full audit trails.
Modern is an AI-native IT service management (ITSM) platform that automates policy-driven workflows across IT, HR, Legal, and Finance, handling access provisioning, onboarding/offboarding, and other requests end-to-end. Teams describe workflows in natural language, AI builds them, and they run with policy checks and automatic audit trails. The platform achieves 50% ticket closure in 30 days and 70% by day 60, is SOC 2 certified, and integrates with ITSM, identity, HRIS, ERP, and collaboration tools. Modern is a product of Modern.