AI customer support agents for e-commerce brands that resolve up to 90% of tickets end-to-end across any channel with self-improving weekly updates.
Minimal provides AI customer support agents for e-commerce brands that integrate with existing helpdesks and store tools to automatically resolve tickets, handle returns, answer order questions, and escalate only complex cases to humans. Agents are trained in natural language via the AI Manager in minutes, support 60+ integrations, and self-improve weekly by presenting concrete improvement tasks for one-click approval. The platform supports multilingual communication and tone-of-voice customization. Minimal is a product of Minimal AI.