AI back-office platform for freight forwarders that automates order intake, quoting, billing prep, and customer status replies inside existing workflows.
Lunavo plugs into a carrier's TMS, email, and portals as an execution layer to run repetitive back-office tasks. Specialized agents handle order intake from emails, PDFs, and Excel, dispatch recommendations by margin, automated quoting from load boards and contracts, invoice auditing against agreed rates, and customer status reply automation. Integrations include Outlook, Microsoft Teams, Comtrix, and Soloplan TMS. Customers report 85% of repetitive work automated within 60 days and 11-second median email reply time. Lunavo is a product of Lunavo.
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