AI referral management platform that automates prior authorizations, patient follow-up, and EMR updates for primary care clinics.
Locata deploys AI agents to automate the full referral lifecycle for primary care back-office staff, including prior authorization submission, payer portal status checks, sending patient records to specialists via eFax, patient follow-up via voice AI calls and secure messages, and consult note retrieval and EMR update. The platform integrates bidirectionally with EMRs and payer portals and provides analytics on referral operations. Voice AI handles multilingual patient communication. Locata is a product of Locata.