AI-native customer support platform that connects inbox, database, and Stripe so AI and human agents can solve tickets together.
Letterbook is an AI-native alternative to Zendesk and Freshdesk for managing customer support tickets across email, in-app feedback, and website forms. It connects a support inbox, team database, and Stripe to let AI triage and respond to tickets alongside human agents. The platform claims AI can start solving tickets within 15 minutes of setup with no ongoing management overhead compared to traditional helpdesks. Letterbook is a product of Letterbook.
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