AI voice agents purpose-built for banks and lenders to automate servicing, collections, and compliance phone calls.
Kastle provides enterprise-grade AI voice agents designed for consumer lending institutions including FDIC-insured banks and independent mortgage bankers. The platform automates high-volume phone interactions across servicing, collections, loss mitigation, and loan inquiry workflows, with a compliance engine pre-trained on FDCPA, TILA, UDAAP, RESPA, and TCPA regulations. Kastle integrates with existing contact center, payment processor, and LMS systems and supports omnichannel engagement across voice, SMS, email, and chat. The platform claims 70% lower cost per call, 40% lower handle time, and 90%+ CSAT scores. Kastle is a product of Kastle.
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