AI-powered customer support automation platform with auto-tagging, automated responses, managed agents, and SMS support, priced per conversation.
HiOperator is a customer support automation platform that uses generative AI, refined LLMs, and workflow automation to handle the full customer service journey. Its suite includes HiLite for auto-tagging and segmenting incoming messages by intent, HiAuto for automated conversational responses to common inquiries, Elite Agents (fully managed senior human agents supported by HiOperator technology for complex requests), and SMSBot for conversational SMS-based support. The platform integrates with existing systems including 3PLs, CRMs, and OMS without requiring APIs and deploys in days. Pricing is per conversation with no onboarding fees. HiOperator is a product of HiOperator.