AI agent that calls health insurance companies on behalf of healthcare clinics for benefits verification, prior auth, and claims follow-up.
Health Harbor's AI navigates IVR systems, waits on hold, and speaks directly with live insurance representatives to handle benefits verifications (including specific procedure codes and places of service), prior authorizations, and claims status follow-up. Results are delivered via API or web portal within 1 business day (same-day for urgent requests submitted by noon ET). The service covers 6,000+ payors including all Blue Cross Blue Shield plans and is HIPAA-compliant and SOC 2 Type II certified. Health Harbor is a product of Health Harbor.
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