AI agents that resolve IT and HR tickets inside Slack and Teams
harmony.io/platform/ai-service-desk-agent
Harmony AI Service Desk is the product surface of Harmony's AI-native ITSM platform. Agents resolve employee requests in Slack and Microsoft Teams, learn from tickets to grow a dynamic knowledge base, and connect to common IT and HR systems so routine access, device, and policy requests can be handled without a separate portal.
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