Autonomous AI support agent platform that accepts a metric goal and continuously runs live-traffic experiments to improve it.
Giga lets companies build multimodal AI support agents in under five minutes by ingesting policies and knowledge, then automatically optimizes them toward a target KPI (resolution rate, CSAT, or escalation rate) by running iterative experiments on live traffic and scaling successful changes. Agents speak natively in 99 languages and adapt to verticals including fintech, banking, retail, telecom, healthcare, and logistics. The platform includes conversation analytics, segmentation via natural language, and a Giga CLI. Giga is a product of Giga.
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