AI-driven OSS/BSS platform for ISPs and telecoms replacing legacy systems with automated billing, customer management, field service, and network monitoring.
gaiia is an all-in-one AI-driven operational and business support system (OSS/BSS) for internet service providers and telecoms that replaces traditional gated systems. The platform includes modules for billing and revenue, customer management, customer portal, inventory and fulfillment, network monitoring and incident response, reports and analytics, workforce and scheduling, and workflows. An AI workflow editor enables fully autonomous AI agents or AI-assisted humans to automate provisioning flows, routine tasks, and field dispatch. gaiia is a product of gaiia.
For people
For agents