AI voice agents built for workers' compensation that run end-to-end calls and accelerate care coordination workflows for managed care organizations.
Evergrove deploys composable AI voice agents purpose-built for workers' compensation that conduct intake, initial evaluation, triage, and coordination calls in parallel, replacing contact center staff at a fraction of the cost. The platform integrates with claims management systems, Salesforce, and custom systems of record, and is HIPAA-compliant with PHI handling controls, encryption, and BAAs available. Features include warm handoffs to live representatives, IVR navigation, auditable architecture with complete action logs, and configurable human approval points. Evergrove is a product of Evergrove.