AI phone agent system for local government that provides 24/7 multilingual constituent service across every department without growing the front desk.
EffiGov deploys one AI phone agent per government department, with agents sharing context across handoffs so residents never repeat themselves. The system includes a safety layer that can intervene mid-call, a continuous QA loop that turns flags into drafted fixes staff approve in two clicks, and integrations with existing government tech stacks so calls resolve against systems of record rather than static scripts. It works with any phone system via call forwarding and supports emergency dispatch routing. EffiGov is a product of EffiGov.
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