AI voice agent infrastructure that handles customer calls with real-system actions, full audit trails, and SOC 2 Type II attestation.
Dialogus provides production-grade AI voice agent infrastructure that answers calls in under a second in English and Spanish, executing real actions such as POS orders, CRM updates, and ledger promises during the call. The platform includes a live operations portal for campaigns, calls, and cases; millisecond-level call forensics; PII redaction; and guardrails blocking off-policy responses. The Foundry engine continuously tests and ships agent improvements from production data. Industries include telecom, airlines, and any business relying on phone-based transactions. Dialogus is a product of Dialogus.