AI platform that automates repetitive healthcare phone calls to payors for eligibility verification, prior authorization, and claim status checks.
Delfino AI automates administrative healthcare phone calls that would otherwise require staff time, including eligibility and benefit verification, prior authorization requirement and status checks, and claim status inquiries and follow-ups. The AI platform navigates IVRs, waits on hold, and conducts conversations with live representatives. Users submit call requests with patient information and questions, and the platform delivers answers back. The system is HIPAA compliant with Vanta monitoring. Delfino AI is a product of Delfino AI.
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