AI voice and chat agents for Fortune 500-scale enterprise customer support that reason and take real actions.
Cignara replaces FAQs and IVR menus with AI voice and chat agents that reason over customer data and take end-to-end actions such as checkout, scheduling, and tracking within the conversation. AI Voice Agents handle inbound and outbound calls in 32+ languages with natural turn-taking and low latency. A Human Assist AI Copilot listens to live calls and surfaces next-best-action suggestions with policy references. Conversation Intelligence tracks ROI, churn prevented, and sales closed per conversation. All data is hosted in the customer's region and not used to train models. Cignara is a product of Cignara.