Automated patient appointment communication platform for Latin American healthcare centers that reduces no-shows via WhatsApp.
Cero automates patient appointment confirmations, rescheduling, and waitlist management for healthcare centers through natural-language WhatsApp conversations, integrating with existing EMR and CRM systems. The platform coordinates over 1 million appointments per month across 250+ health centers and claims to establish effective communication with over 90% of patients at a fraction of the cost of a call center. It handles colloquial language, spelling errors, and map directions to help patients arrive prepared and on time. Cero is a product of Cero.