AI collections agency that contacts, negotiates with, and recovers payments from borrowers at scale.
Callbook AI operates as an AI-powered collections agency, running multichannel outreach (calls, SMS, and email) in one continuous conversation per borrower, with each channel contributing to a unified customer history. Every account is classified by ability and willingness to pay to tailor intensity and strategy. The platform has processed 23M+ AI-powered interactions, managed 2M+ borrowers, and recovered over $11M USD in payments. Built for the security expectations of financial institutions with controls for identity, access, encryption, and logging. Callbook AI is a product of Callbook AI.