AI voice agent platform for on-premises telephony stacks with real-time human supervision on every call.
Callab AI deploys AI voice agents that connect directly to legacy PBX systems via SIP — including Avaya, Cisco UCM, and Mitel — without infrastructure migration. The platform provides real-time call monitoring with live transcripts, sentiment scoring, and one-click supervisor takeover. Features include a knowledge base for call-time document lookup, post-call analysis, CRM sync, batch outbound calling, and context-aware call transfer to live agents with full conversation history. Callab AI is a product of Callab AI.
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