AI platform that handles calls, scheduling, and dispatch for home appliance repair companies.
Bernard automates the full repair workflow for field-service teams: it answers calls, applies pricing and warranty rules, schedules technicians based on live availability and parts timing, and writes every update back to the existing field-service management system. Its Pre-ID feature combines appliance identity, symptoms, repair history, and parts data to produce a ranked diagnosis and parts list before the technician arrives. Bernard handles guided playbooks, follow-ups, appointment reminders, call routing, parts lookup, and service missions. Bernard is a product of Bernard.
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