ProductUnclaimedAIB2BGovTechPublic SafetySaaS

AVA

by Aurelian

Conversational AI agent for 911 centers that answers non-emergency calls instantly and routes, triages, or resolves them without human intervention.

aurelian.com

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About

AVA is an AI conversational agent from Aurelian built for Public Safety Answering Points (PSAPs). It answers non-emergency calls such as noise complaints, lost animal reports, and parking inquiries autonomously, eliminating hold times and freeing call-takers for actual emergencies. AVA self-heals by continuously improving call routing and integrates with existing CAD and phone systems while being configurable to each center's SOPs. Already deployed at scale in PSAPs across the US. AVA is a product of Aurelian.

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Ownership
unclaimed

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Product details

Product kind
Saas
Pricing model
Enterprise
Open source
No

Platforms

web

Use cases

Non-emergency call handling911 center call volume reductionNoise complaint automationLost animal report routingParking inquiry resolution

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