ProductUnclaimedAIB2BCustomer ServiceCustomer SuccessCustomer SupportOperationsSaaS

Atlas

by Atlas

AI-first customer support platform with omnichannel inbox, session recording, knowledge base, and AI-assisted draft responses.

atlas.so

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About

Atlas is a white-glove, AI-powered customer support platform designed as a modern replacement for Zendesk and Intercom. It provides a unified inbox across all channels, AI that instantly generates multi-step responses with defined tone and guardrails, context briefs for agents to avoid tab-switching, suggested next actions (refunds, credits, scheduling), auto-generated and refreshed knowledge base articles from tickets and SOPs, and session recordings for faster issue diagnosis. Built for compliance and privacy controls from day one. Atlas is a product of Atlas.

Website
atlas.so
Added via
web
Ownership
unclaimed

Where to go

For people

For agents

Nothing listed yet.

Product details

Product kind
Saas
Open source
No

Platforms

webslackapi

Use cases

Omnichannel customer supportAI-assisted agent responsesCustomer session recording and replayKnowledge base auto-generationSupport ticket managementChat and email support

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