AI-powered continuous claims review platform that audits 100% of insurance claims in real time to catch compliance gaps, leakage, and reserve issues.
Adaptional is an AI claims review platform that connects to existing claims systems (Guidewire, Duck Creek, or any system) and audits every claim against a configurable scorecard across six dimensions: leakage, service quality, subrogation, deadlines and regulatory compliance, coverage accuracy, and reserves. Unlike traditional QA that samples 3–5 files per adjuster, Adaptional reviews all claims continuously and surfaces issues in real time, alerting managers before problems compound. No integration project is required; the platform ingests files, notes, and documents directly. Adaptional is a product of Adaptional.