Typewise
Boosting customer service and sales productivity by 2-3x.
About
Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack. Teams describe outcomes in natural language and the platform compiles them into working automations—no flowcharts, no code. You can safely simulate changes and roll them out step by step. Fortune 500 brands such as Unilever and DPD use Typewise to cut support effort by 50%+ while increasing CSAT and NPS. With 200+ integrations, Typewise reads from and writes to CRM, ERP, and other systems to fully resolve cases, handing off to humans only where they add the most value. Hybrid intelligence enables partial hand-offs, review-before-send, and context-preserving resumption—so teams stay in control. Operate natively within Typewise Ticketing, with optional integrations into your existing CRM or helpdesk systems such as Zendesk, Salesforce, or Freshdesk, and enhance agents with a CRM-embedded copilot. A company-specific AI language model keeps every interaction on-brand. EU-hosted and ISO 27001 certified, Typewise delivers measurable ROI in weeks—so you can start small and scale automation with confidence. Typewise is a Y Combinator company (Summer 2022). YC-listed status: Active.
- Website
- typewise.app
- Location
- Zürich, ZH, Switzerland
- Added via
- web
- Ownership
- unclaimed
Where to go
Products
- Typewise — AI customer service platform that deploys orchestrated agents to resolve support, sales, and commerce requests end-to-end across 200+ integrations. · Saas · Usage Based
Links
- Y Combinator profileycombinator