On-prem AI on-call engineer that proves the root cause of production incidents before fixing them
3AM, also called 3AM Super Intelligence, is an AI on-call engineer for regulated enterprises such as banks. It runs inside the customer's network next to their monitoring, gathers evidence from live systems with read-only checks when an alert fires, and only proposes a fix once a root cause is proven. Fixes are rehearsed, applied after a human approves them in Slack, Symphony, PagerDuty, phone or email, and then re-verified. If nothing is proven within 90 seconds it hands the incident to the on-call team with what it found. Every action is written to an append-only, hash-chained, signed audit log, and it can run fully air-gapped. It connects to tools including Prometheus, Grafana, Datadog, PagerDuty, Jira, GitHub, Kubernetes, MySQL, PostgreSQL and Oracle.
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