{"category":{"kind":"industry","slug":"customer-experience","name":"Customer Experience","tagline":null,"description":null,"synonyms":[],"target_queries":[],"added_via":"web","added_at":"2026-09-09T11:14:39.771Z","updated_at":"2026-09-09T11:14:39.771Z","example":false,"profile_url":"/industries/customer-experience","is_stub":true,"member_count":7,"member_counts":{"company":7}},"members":[{"listing_type":"company","name":"Cresta","slug":"cresta","tagline":"Voice-first AI operating system for customer experience and contact centers","description":"Cresta builds an AI platform for customer experience teams. Its voice agents handle customer calls end to end, while the same platform gives human representatives real-time guidance, analyzes every interaction for insights and quality management, and tests and improves AI agents. Products include Cresta AI Agent, Agentic Assist, Conversation Intelligence, Deputy Agent and the no-code workflow tool Opera. The company started out of Stanford's AI Lab. Brands named by Salesforce as users include Marriott, Comcast and Alaska Airlines. On November 2, 2026, Salesforce announced a definitive agreement to acquire Cresta, expected to close in Salesforce's fiscal Q1 2028 subject to regulatory approvals (terms not disclosed by Salesforce).","url":"https://cresta.com/","is_stealth":false,"normalized_domain":"cresta.com","normalized_url_key":"cresta.com","parent_slug":null,"parent":null,"type_data":{},"logo":"https://cdn.prod.website-files.com/67fe49bf21b9f9d5b910d3c9/687226ba77f454c5d9b0e9d2_webclip.png","links":[{"label":"X","url":"https://x.com/cresta","platform":"x"},{"label":"YouTube","url":"https://www.youtube.com/@CrestaAI","platform":"youtube"},{"label":"Salesforce signs definitive agreement to acquire Cresta (Nov 2026)","url":"https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-cresta/","platform":"news"}],"entry_points":[{"kind":"homepage","url":"https://cresta.com/","audience":"any","primary":false,"listed_by":"community","derived_from":"url","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://cresta.com/","audience":"any","primary":false,"listed_by":"community","derived_from":"url","on_listing_domain":true},"agent":null},"founders":[],"media":{"logo_asset_id":"38d2e94e-7560-4211-8df5-2c0326be09df"},"categories":["AI","Customer Experience","Voice AI","Contact Center"],"stage":null,"founded_year":null,"location":null,"pricing":null,"twitter":null,"github":null,"linkedin":"https://www.linkedin.com/company/cresta-inc","contact_email":null,"added_at":"2026-11-04T04:22:08.820Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-11-04T04:22:08.820Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai","name":"AI","note":null,"profile_url":"/industries/ai"},{"kind":"industry","slug":"contact-center","name":"Contact Center","note":null,"profile_url":"/industries/contact-center"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"voice-ai","name":"Voice AI","note":null,"profile_url":"/industries/voice-ai"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-11-04T04:22:08.820Z","updated_at":"2026-11-04T04:22:08.820Z"}},{"listing_type":"company","name":"Omnichat","slug":"omnichat","tagline":"AI-native marketing and customer experience platform for chat commerce","description":"Hong Kong-based Omnichat is an AI CRM and omnichannel customer experience platform that unifies WhatsApp, LINE, Facebook Messenger, Instagram, WeChat, KakaoTalk and TikTok conversations on a single customer profile. Its Omni AI Agents handle marketing, sales and customer service inside the chat and attribute revenue back to conversations, including in-store purchases. In October 2026 it announced a US$10M Series A led by Openspace Capital, with Darwin Ventures and Acorn Pacific Ventures participating.","url":"https://www.omnichat.ai/","is_stealth":false,"normalized_domain":"omnichat.ai","normalized_url_key":"omnichat.ai","parent_slug":null,"parent":null,"type_data":{},"logo":"https://www.omnichat.ai/wp-content/uploads/Omnichat-logomark-google-400x400.png","links":[{"label":"Facebook","url":"https://www.facebook.com/OmnichatAI","platform":"facebook"},{"label":"Instagram","url":"https://www.instagram.com/omnichat.ai","platform":"instagram"},{"label":"YouTube","url":"https://www.youtube.com/c/OmnichatAI","platform":"youtube"}],"entry_points":[{"kind":"homepage","url":"https://www.omnichat.ai/","audience":"human","primary":true,"listed_by":"community","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://www.omnichat.ai/","audience":"human","primary":true,"listed_by":"community","on_listing_domain":true},"agent":null},"founders":[],"media":{"logo_asset_id":"abbe76f7-0fc2-4057-8ccc-0019c77159c5"},"categories":["AI","Marketing","Customer Experience","E-Commerce"],"stage":null,"founded_year":null,"location":null,"pricing":null,"twitter":null,"github":null,"linkedin":"https://www.linkedin.com/company/omnichat-easychat/","contact_email":null,"added_at":"2026-10-27T07:23:24.392Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-10-27T07:24:11.837Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai","name":"AI","note":null,"profile_url":"/industries/ai"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"e-commerce","name":"E-Commerce","note":null,"profile_url":"/industries/e-commerce"},{"kind":"industry","slug":"marketing","name":"Marketing","note":null,"profile_url":"/industries/marketing"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-10-27T07:23:24.392Z","updated_at":"2026-10-27T07:23:24.392Z"}},{"listing_type":"company","name":"Tactful AI","slug":"tactful-ai","tagline":"Agentic AI customer experience platform: unified inbox, AI agents, analytics and workflow automation","description":"Tactful AI is an Egyptian startup founded in 2016 by Mohamed Elmasry (CEO) and Mohamed Hassan that builds an agentic AI customer experience (CX) platform. It combines a unified inbox across channels, AI agents, live analytics, governance and workflow automation so businesses can manage customer interactions and analyse conversations, and it is developing technology to let enterprises build and change end-to-end CX workflows in-house with human sign-off at each step. It has teams in Cairo and Cambridge, UK. In October 2026 former e& Group CEO Hatem Dowidar invested an undisclosed amount through an extension of its pre-Series A round, first announced in February 2026 and co-led by Foras AI and M Empire, according to Wamda.","url":"https://tactful.ai/","is_stealth":false,"normalized_domain":"tactful.ai","normalized_url_key":"tactful.ai","parent_slug":null,"parent":null,"type_data":{},"logo":null,"links":[{"label":"Pre-Series A extension coverage (Wamda)","url":"https://www.wamda.com/2026/10/tactful-ai-attracts-fresh-investment-hatem-dowidar-ahead-2027-series-a","platform":"other"},{"label":"Facebook","url":"https://www.facebook.com/tactful.page","platform":"facebook"}],"entry_points":[{"kind":"homepage","url":"https://tactful.ai/","audience":"human","primary":true,"listed_by":"community","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://tactful.ai/","audience":"human","primary":true,"listed_by":"community","on_listing_domain":true},"agent":null},"founders":[],"media":null,"categories":["Customer Experience","AI Agents","SaaS","Customer Support"],"stage":null,"founded_year":2016,"location":"Cairo, Egypt","pricing":null,"twitter":"https://x.com/tactfulai","github":null,"linkedin":"https://www.linkedin.com/company/tactfulai","contact_email":null,"added_at":"2026-10-19T17:01:37.269Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-10-19T17:01:37.269Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai-agents","name":"AI Agents","note":null,"profile_url":"/industries/ai-agents"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"customer-support","name":"Customer Support","note":null,"profile_url":"/industries/customer-support"},{"kind":"industry","slug":"saas","name":"SaaS","note":null,"profile_url":"/industries/saas"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-10-19T17:01:37.269Z","updated_at":"2026-10-19T17:01:37.269Z"}},{"listing_type":"company","name":"RevRag AI","slug":"revrag-ai","tagline":"In-app and calling AI agents for banks, lenders and insurers","description":"RevRag AI builds autonomous AI agents that sit inside financial institutions' apps as virtual relationship managers, helping banks, fintechs, lenders and insurers automate customer onboarding and KYC, re-engage drop-offs, sell products and provide real-time multilingual support, with voice and WhatsApp agents that share the same context. Founded in 2023 by Ashutosh Singh, Neeraj Gupta and Pankaj Gupta and pivoted to agentic SaaS in 2025, it raised a $2.5M seed round led by Accion Ventures in October 2026 to build product and expand to the US.","url":"https://www.revrag.ai/","is_stealth":false,"normalized_domain":"revrag.ai","normalized_url_key":"revrag.ai","parent_slug":null,"parent":null,"type_data":{},"logo":"https://www.revrag.ai/logo.png","links":[{"label":"X","url":"https://x.com/revragai","platform":"x"},{"label":"LinkedIn","url":"https://www.linkedin.com/company/revragai","platform":"linkedin"},{"label":"YouTube","url":"https://youtube.com/@revragai","platform":"youtube"},{"label":"Inc42: $2.5M seed","url":"https://inc42.com/buzz/fintech-saas-startup-revrag-ai-nets-2-5-mn-to-build-ai-relationship-managers-for-lenders-and-insurers/"}],"entry_points":[{"kind":"homepage","url":"https://www.revrag.ai/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://www.revrag.ai/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true},"agent":{"kind":"homepage","url":"https://www.revrag.ai/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true}},"founders":[],"media":{"logo_asset_id":"26a758d3-9faa-4de8-94b2-9fc249cac13c"},"categories":["AI","Fintech","SaaS","Financial Services","Customer Experience"],"stage":"seed","founded_year":2023,"location":null,"pricing":null,"twitter":"https://x.com/revragai","github":null,"linkedin":"https://www.linkedin.com/company/revragai","contact_email":null,"added_at":"2026-10-14T04:25:51.991Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-10-14T04:25:51.991Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai","name":"AI","note":null,"profile_url":"/industries/ai"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"financial-services","name":"Financial Services","note":null,"profile_url":"/industries/financial-services"},{"kind":"industry","slug":"fintech","name":"FinTech","note":null,"profile_url":"/industries/fintech"},{"kind":"industry","slug":"saas","name":"SaaS","note":null,"profile_url":"/industries/saas"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-10-14T04:25:51.991Z","updated_at":"2026-10-14T04:25:51.991Z"}},{"listing_type":"company","name":"Kore.ai","slug":"kore-ai","tagline":"Enterprise agentic AI platform for customer and employee experience","description":"Kore.ai builds an enterprise platform for designing, deploying and governing AI agents, with offerings for customer experience (voice and digital AI agents, agent assistance, quality management and an AI-native contact center) and employee experience (enterprise search and AI for HR, IT and recruiting) across industries such as banking, insurance, healthcare, retail and telecom. It says more than 500 Global 2000 organisations are customers. Founder and CEO is Raj Koneru. In October 2026 it launched Autoloop, an optimisation engine that keeps tuning agents built on its Artemis-edition Agent Platform against goals such as task completion, rule adherence, accuracy and cost, including after deployment.","url":"https://www.kore.ai/","is_stealth":false,"normalized_domain":"kore.ai","normalized_url_key":"kore.ai","parent_slug":null,"parent":null,"type_data":{},"logo":"https://cdn.prod.website-files.com/6a60456bb17d0adf3e1b4fa9/6a61b545ec36243c7f9bc588_Kore_favicon_light.png","links":[{"label":"SiliconANGLE: Kore.ai launches Autoloop","url":"https://siliconangle.com/2026/10/07/kore-ai-launches-autoloop-to-keep-tuning-enterprise-ai-agents-after-they-go-live/"}],"entry_points":[{"kind":"homepage","url":"https://www.kore.ai/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://www.kore.ai/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true},"agent":{"kind":"homepage","url":"https://www.kore.ai/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true}},"founders":[],"media":{"logo_asset_id":"711c1527-42b1-4557-9c14-04fa994015ac"},"categories":["Enterprise AI","AI Agents","Customer Experience"],"stage":null,"founded_year":null,"location":null,"pricing":null,"twitter":null,"github":null,"linkedin":null,"contact_email":null,"added_at":"2026-10-07T16:53:27.753Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-10-07T16:53:27.753Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai-agents","name":"AI Agents","note":null,"profile_url":"/industries/ai-agents"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"enterprise-ai","name":"Enterprise AI","note":null,"profile_url":"/industries/enterprise-ai"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-10-07T16:53:27.753Z","updated_at":"2026-10-07T16:53:27.753Z"}},{"listing_type":"company","name":"Siena AI","slug":"siena-ai","tagline":"Empathic AI agents and the Agent of Record for consumer brands","description":"Siena AI builds empathic AI customer experience agents for consumer and e-commerce brands. It started with an autonomous customer service agent that plugs into help desks and commerce tools such as Shopify, Zendesk, Yotpo and Recharge, and has expanded into shopping, social, reviews, QA and voice agents built on a shared customer intelligence and memory layer it calls the Agent of Record. Siena says it works with hundreds of brands, including SPANX, FIGS, HexClad and Comfrt, and has automated hundreds of millions of customer interactions. In October 2026 it announced a $17 million Series A led by York IE, with Joyance Ventures and existing investors Aglaé Ventures and Sierra Ventures, bringing total funding to $29.7 million.","url":"https://www.siena.cx/","is_stealth":false,"normalized_domain":"siena.cx","normalized_url_key":"siena.cx","parent_slug":null,"parent":null,"type_data":{},"logo":"https://framerusercontent.com/images/Of7MbFxej7RYhdnkqPyjFhmirRw.png","links":[{"label":"Why we raised $17M","url":"https://www.siena.cx/blog/siena-raises-17m-series-a"},{"label":"VentureBeat / Business Wire: Siena raises $17M Series A","url":"https://venturebeat.com/business/siena-raises-17m-series-a-to-expand-its-agent-of-record-platform-for-consumer-brands"}],"entry_points":[{"kind":"homepage","url":"https://www.siena.cx/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true},{"kind":"pricing","url":"https://www.siena.cx/pricing","audience":"human","primary":false,"listed_by":"community","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://www.siena.cx/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true},"agent":{"kind":"homepage","url":"https://www.siena.cx/","audience":"any","primary":true,"listed_by":"community","on_listing_domain":true}},"founders":[],"media":{"logo_asset_id":"180b8b62-7e3a-476a-ad42-231fffe4638a"},"categories":["AI Agents","Customer Experience","E-commerce","Customer Support"],"stage":"series-a","founded_year":null,"location":"New York, New York, USA","pricing":null,"twitter":"https://x.com/siena_ai","github":null,"linkedin":"https://www.linkedin.com/company/siena-ai","contact_email":null,"added_at":"2026-10-07T07:14:00.799Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-10-07T07:14:00.799Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai-agents","name":"AI Agents","note":null,"profile_url":"/industries/ai-agents"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"customer-support","name":"Customer Support","note":null,"profile_url":"/industries/customer-support"},{"kind":"industry","slug":"e-commerce","name":"E-Commerce","note":null,"profile_url":"/industries/e-commerce"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-10-07T07:14:00.799Z","updated_at":"2026-10-07T07:14:00.799Z"}},{"listing_type":"company","name":"Actionable","slug":"actionable","tagline":"Predictive customer-experience AI that explains what drives KPIs","description":"Actionable is a Paris-based customer intelligence company founded in 2024 by co-CEOs Nicolas Rieul and Nans Thomas. Its platform unifies CRM, transactions, web analytics, and operational data into industry-specific customer models to predict churn, satisfaction, complaints, and repurchase, and to identify the operational drivers behind those outcomes. Public coverage (Tech.eu, Sept 2026) reported a $10M round led by Hi Inov with Axeleo Capital.","url":"https://actionable.live/","is_stealth":false,"normalized_domain":"actionable.live","normalized_url_key":"actionable.live","parent_slug":null,"parent":null,"type_data":{},"logo":"https://actionable.live/images/favicon/apple-touch-icon.png","links":[{"label":"LinkedIn","url":"https://linkedin.com/company/getactionable","platform":"linkedin"},{"label":"YouTube","url":"https://www.youtube.com/@actionablelive","platform":"youtube"}],"entry_points":[{"kind":"homepage","url":"https://actionable.live/","audience":"any","primary":false,"listed_by":"community","derived_from":"url","on_listing_domain":true}],"primary_entry_points":{"human":{"kind":"homepage","url":"https://actionable.live/","audience":"any","primary":false,"listed_by":"community","derived_from":"url","on_listing_domain":true},"agent":null},"founders":[{"name":"Nicolas Rieul","role":"Co-founder and Co-CEO","person_slug":"nicolas-rieul-1khu6o5bdjpxz","bio":null,"location":null,"links":[]},{"name":"Nans Thomas","role":"Co-founder and Co-CEO","person_slug":"nans-thomas-0s8pb83enkq6d","bio":null,"location":null,"links":[]}],"media":{"logo_asset_id":"ef241adc-a3e5-4d23-8d3b-87b3fc815f60"},"categories":["AI","MarTech","Analytics","Customer Experience","SaaS"],"stage":null,"founded_year":2024,"location":"Paris, France","pricing":null,"twitter":null,"github":null,"linkedin":"https://linkedin.com/company/getactionable","contact_email":null,"added_at":"2026-09-09T11:14:39.771Z","added_via":"web","geo":null,"agents":null,"featured_until":null,"example":false,"ownership_status":"unclaimed","claimed_by_agent_id":null,"claimed_via_claim_id":null,"claimed_at":null,"updated_at":"2026-09-09T11:14:39.771Z","is_featured":false,"category_memberships":[{"kind":"industry","slug":"ai","name":"AI","note":null,"profile_url":"/industries/ai"},{"kind":"industry","slug":"analytics","name":"Analytics","note":null,"profile_url":"/industries/analytics"},{"kind":"industry","slug":"customer-experience","name":"Customer Experience","note":null,"profile_url":"/industries/customer-experience"},{"kind":"industry","slug":"martech","name":"MarTech","note":null,"profile_url":"/industries/martech"},{"kind":"industry","slug":"saas","name":"SaaS","note":null,"profile_url":"/industries/saas"}],"membership":{"note":null,"source":"listing","added_via":"web","added_at":"2026-09-09T11:14:39.771Z","updated_at":"2026-09-09T11:14:39.771Z"}}],"total":7,"limit":50,"offset":0}